FREQUENTLY ASKED QUESTIONS
How often should my dog get Emmi Pet?
Depending on the level of build-up, it is recommended on a weekly basis, between 3-8 weeks, until reduction in tartar noticed. If the tartar build-up is high, then this may take longer, as all dogs and their teeth are different.
Once your dog’s teeth are much improved, we would then recommend a monthly visit to keep on top of the bacteria and tartar build-up, however depending on your dog’s diet and age along side their regular grooming between 6-10 weeks may be sufficient.
Do I need to be an existing grooming customer?
No, you don’t need to be an existing grooming client.
Does my dog need to have a groom at the same time?
The easiest and simplest way, for both you and your dog, is to carry out maintenance sessions at the same time as their groom. However, if more than one initial session is required, they will need to visit weekly or at a minimum biweekly until your dog’s teeth are clean and then they can have maintenance sessions alongside their groom.
Don’t worry if the 4-8 weekly maintenance sessions don’t quite fit with grooms – I can advise on your options.
Can I bring more than one dog?
Of course. Prices remain unchanged for multiple dogs but do just let us have all the details when you book in.
How Long Does Each Session Last?
The Initial consultation booking and first deep clean will last an hour, follow-up deep clean sessions will last 30 mins and maintenance sessions will take 20 mins.
How Do I Book?
You can book in via the website, where you will be asked to complete a consent form and agree to the terms and conditions.
If you would rather have a chat, you can call me on 07787904505
What is your cancellation policy?
In the event of a cancellation, we charge £10 per session/dog if less than 48hrs notice given.
Do you have T&Cs for the treatment?
Absolutely! I want you to be clear about what you are signing up for and as a professional dog groomer, there are separate terms and conditions for ultrasound teeth cleaning which you can find HERE.
Are there any reasons for which you cannot carry out this service?
Unfortunately, yes – sometimes dental disease can be too far progressed to safely carry out any ultrasound tooth cleaning. This includes signs of decay/rot and wobbly teeth. In these cases, I would advise you to seek veterinary advice and approval before starting any treatment.
In some cases, this would require teeth removal/dental work at vets then we can start on session to prevent further damage.
Do I leave my dog with you?
As with all grooming, your dog will stay with me alone while carrying out this service 99% of the time, your dog settles and behaves better without their owner present, while they make you feel guilty for leaving, it is a calmer environment once you do.
How do I know if my dog will let you carry out a teeth cleaning session?
The reality is we may not know until we try. However. as a minimum your dog will need to be able to:
- Comfortably stand/sit on a grooming table for 30 mins
- Let me lift their lip
- Allow us to place a toothbrush head inside (noiseless and vibration less)
If they won’t let you lift their lip at home – then do practice with rewards/treats. With a bit of patience and time, they can quickly get to know it’s safe and no big scrubbing with a toothbrush is about to take place. I find training to the ‘WAIT’ command is very helpful.
My dog is not showing any signs of build-up – when should I start?
This is the perfect time to start. Prevention is always better than cure! As dental disease is more than just plaque, regular cleaning will also help ensure bacteria doesn’t build and works under the gum to reduce any inflammation
I have an anxious/nervous/reactive dog – is it suitable for them?
Visiting a groomer can be stressful for a dog, we can talk through how anxious/nervous they are and the signs that they show so I can monitor during a session, but more importantly what things I can do to reduce their levels of stress. This might involve frequent trips to me before staring any session so they get to know me, or it may involve you as an owner staying with them during a session, although this isn’t my preferred way of working, however in some cases it may benefit your dog to have you present.
Please note, I will not force a dog through this procedure and will be totally led by them, with time and patience, we can hopefully build a bond of trust so that they will allow the process.
My dog won’t let me brush their teeth – is this suitable for them?
I would love to have a big magic button that would change a dog’s behaviour when they get to me to help you! However, the key is whether they are just not letting you scrub the teeth with a toothbrush (and will let you lift lip and hold a toothbrush in mouth).
Dogs can be like children, they know how to push your buttons and play up for you but sometimes just a different environment and relationship they will allow someone else to do something you as an owner cannot (in exactly the same way that some dogs let their owners do things and won’t let a dog groomer do) all I will say is it is worth a try.
I have a new puppy – when should I start teeth cleaning?
As with all things when they are a puppy – ASAP!
While their teeth should be pristine, learning the habit of having someone lift lips and put a toothbrush in mouth is so much easier to help them know it’s safe at the puppy stage than later.
However, they won’t need an initial deep clean session so straight into the maintenance sessions to prevent future problems.